Universal credit: what needs to change to reduce child poverty and make it fit for families? calls for design and funding changes to improve claimants’ experience of universal credit and to reduce child poverty.
This report presents case studies and analysis from CPAG’s Early Warning System to highlight problems with the information provided to people claiming universal credit.
CPAG's early warning system takes the temperature of how changes to benefits are affecting families by highlighting the most problematic issues which advisers around the country are seeing. The latest update reveals ongoing problems with people being wrongly directed to universal credit and people moving to universal credit and becoming significantly worse off, as well as a number of problems with specific elements of universal credit: housing costs, real time information, access to appeal rights, and failure to adequately meet support needs.